Cancellation Return Replacement Policy

At Ankit Uniform, we strive to provide you with the highest quality uniforms that meet your needs and expectations. We understand that sometimes, circumstances change, and you may need to cancel an order, return a product, or request a replacement. Below are the policies guiding cancellations, returns, and replacements.

Cancellation Policy

  • Order Cancellation Before Shipment:
    • If you wish to cancel your order before it has been shipped, please contact us as soon as possible. We will process the cancellation and provide a full refund. Please note that cancellations are not guaranteed once the order is in the process of being shipped.
  • Order Cancellation After Shipment:
    • If your order has already been shipped, cancellation is no longer possible. In this case, you may proceed with our return or exchange process once you receive the product.

Return & Replacement Policy

  • Eligibility for Returns:

    • Products must be returned within 7 days of delivery.
    • The product must be unused, unwashed, and in the same condition as received, with all original packaging and tags intact.
    • Customized or personalized uniforms are not eligible for return unless they are defective or incorrect.

  • Return Process:

    • To initiate a return, please contact our customer support team with your order number and reason for the return.
    • Once your return request is approved, you will be provided with instructions on how to return the item.
    • Please ensure the product is securely packaged to prevent any damage during return shipping. You will be responsible for the return shipping costs.

  • Inspection and Refund:

    • Once we receive the returned product, our quality assurance team will inspect it. If the return is approved, we will process your refund within 7 business days. Refunds will be credited to the original payment method.

  • Replacements:

    • If you receive a defective or incorrect product, please contact us within 7 days of receiving your order. We will arrange for a replacement at no additional cost to you.
    • For size or style exchanges, please follow the return process and place a new order for the desired product.

Non-Returnable Items

Certain items are not eligible for return or replacement, including:

  • Customized or personalized uniforms
  • Items purchased during clearance or special sales